Tommi Ritterbusch, director of quality and specialty services, and Grace Stump, regulatory and safety specialist at Sheridan Memorial Hospital, recently joined Public Pulse to discuss the hospital’s commitment to patient safety and quality care.
During the conversation, the two leaders shared how safety and quality are woven into everyday practice — from frontline huddles and performance dashboards to infection prevention and continuous process improvement. They emphasized the importance of a strong safety culture where staff feel empowered to speak up, ask questions and focus on the “why” behind every protocol.
They also highlighted the unique challenges and opportunities of delivering high-level care in a rural community, and how collaboration across departments ensures every patient receives safe, effective care.
To hear the full conversation and learn more about how Sheridan Memorial Hospital prioritizes patient safety, listen to the full conversation below.
