OUR HIM OFFICE IS ONCE AGAIN OPEN TO THE PUBLIC
Thank you for your patience and understanding while we completed repairs to our Health Information Management (HIM) office. We’re happy to share that repairs are complete, and the office is once again open to the public.
Health Information Management
Health Information Management, also known as “Medical Records,” is a vital part of your patient experience. Once you leave our facility, we are honored to continue serving you by providing your information timely and as requested. Our hours are Monday – Wednesday from 8 am to 5 pm, Thursday from 8 am – 1 pm and Friday from 8 am – 4:30 pm.
Patient Medical Record FAQs
Patients can request their medical records by texting or calling 307.672.1070 or emailing HIMRelease@sheridanhospital.org. As always, patients can also access their medical records through the MySheridanHealth patient portal.
While patients are welcome to visit the HIM office to submit requests for their medical records, records are not currently available for same-day pickup or printing due to the volume of requests we are processing. Please allow the standard 5 – 7 business days for your request to be completed unless it is an emergent situation.
Per Wyoming state law, we require a valid Patient Release of Information Form before releasing medical records. If you have not completed one before or yours has expired, please click the link below and complete the form (we require a physical signature, not a typed one). Please return the form via email at HIMRelease@sheridanhospital.org, fax 307.675.6762, mail it to 1401 W. 5th St. ATTN HIM, or drop it off at our office. If you have questions or need assistance with the form, you can reach us by text or phone at 307.672.1070.
Records can be emailed, mailed or picked up at our office during business hours once we notify you they are ready. For radiology images, we will email you a link to set up an account to view your images. If we have the pleasure of seeing you in our office, we will ask for your driver’s license or other form of ID to verify your identity. If you are a parent asking for information regarding a minor child, a photo ID of the child is not required — just a photo ID of the parent or legal guardian.
Birth Certificates
Health Information and Records does not keep birth certificates in the medical record. Birth certificates are the property of the State of Wyoming. It is unlawful for us to provide you with any of their forms that are in the medical record, such as the mother’s worksheet or paternity papers. That information must be obtained through the State.
For assistance, you can contact Wyoming Vital Statistics Services at 307.777.7591.
To request your birth certificate, visit Wyoming Vital Statistics Services. On the page’s left side, click “Certificates – Birth, Marriage, and Divorce.” Be sure to send the completed form to the address provided on the form.
NOTICE of Intent to Destroy Medical Records
Healthcare facilities must keep patient medical records as federal and state laws require. Once these requirements are met, the records can be destroyed according to the facility’s policy.
Beginning August 3, 2024, we will begin the process of purging old medical records. After this date, these records will no longer be available. If you need a copy of your medical record, please request it before they are destroyed.