Call center team to support patient billing efforts
SHERIDAN – Sheridan Memorial Hospital has begun working with Revco Solutions, a trusted third-party vendor, in an initiative to enhance customer service for patients in our community.
Revco Solutions will act as an extension of the Sheridan Memorial Hospital business office, assisting patients in resolving their financial responsibilities to the healthcare organization. Revco Solutions has a history of working compassionately with patients to ensure a positive experience in line with the mission and values of Sheridan Memorial Hospital.
While utilizing a partner to assist with patients’ needs is common practice in hospitals across the country, the teams at Sheridan Memorial Hospital wanted to ensure the community was aware of Revco Solutions’ connection to the organization.
In a time when many scams target patients associated with healthcare systems, it is important to be vigilant. While Revco Solutions and Sheridan Memorial Hospital may request personal information for billing or payment purposes, this will never be done with a sense of urgency or utilizing threats. The Revco Solutions phone number is 307.533.9078.
If you are unsure if the caller is legitimate, decline to provide personal information and call the Sheridan Memorial Hospital patient account representatives at 307.672.1010.
Need help with a billing question?
Always feel free to reach out directly:
- Call Sheridan Memorial Hospital Patient Accounts at 307.672.1010
- You can also contact Revco Solutions directly at 307.533.9078
We’re here to help and ensure your experience is secure and respectful.